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It is identical to your Enterprise Email address, except mail. After you have typed in your new email address, click Next. You can select Yes or No Either way, it will ask you this every time. This means it cannot be set it up on a personal computer using Outlook. Problem 2: Your Email has transitioned to Army Army. CPL vs. SP4, or SGM vs. CSM , you have to visit an ID card office to get it corrected.

This should not be an issue as max life of a CAC is 3 years. Click the X at top right when finished. Problem 5: How do I get support for my Army account? How do I update my information in the Army. Solution 6: Look at Solution above Pr oblem 7: I am stationed in [or visiting] a foreign country and am unable to access my military email from my personal computer.

What can I do? Click Change Adapter Settings, or Change adapter options 4. But the security restrictions on downloads ironically created another security risk — soldiers were working around the restrictions by sending documents to their personal email addresses, potentially putting sensitive information at risk by inadvertently breaking information handling procedures.

Davis Winkie is a senior reporter covering the Army, specializing in accountability reporting, personnel issues and military justice. He joined Military Times in Your Army. By Davis Winkie. Follow my suggestions that was my reply to your post on October 29, at Not Navy. Use the Army program code above when going to the HUP website.

Keep trying! I had the same issue, I had to re-enter it up to 5 times for it to finally go through, keep trying! Spencer: FYI. Thanks for the update. You should be able to put in the code after typing in your DOD email address.

Attempted to use my ship. Navy code does not work. Anyone else having problems? Do you have another navy. If your a member of the Coast Guard you need to call or chat with Microsoft Support. Due to Coast Guard I. You basically have to grit your teeth and contact Microsoft for help using the guide I posted earlier. I just tried with a Coast Guard e-mail address and it worked just fine. The e-mail was even sent to my inbox and not my junk folder. By clicking here and entering your email address and code when asked during the check out process.

Navy station in Japan and my email is FE. The above code does not work for uscg. I am getting the error code asking to verify if my work email and code are correct. In my experience Navy the HUP reply is sent to your. Also, check your. I keep entering the Air Force program code and it says Congratulations your email will be sent, but I have yet to receive an email.

Use the instructions above to contact Microsoft. They can usually help you out. Just be patient though since the support team for this is not as big as you might think. JWL: You need access to our your work e-mail. Will stop by work this weekend to see what the link says to do next. Any way to get this as a retiree? I did this several years ago, while active, just wanted to update from office to …. Any valid codes for US Coast Guard. Cheers, Tom.

They assist with re-installation issues for free. If you want to do it yourself just make sure the computer that had Office before is not online anymore or dead and then install Office on the new computer you want it on using the product key and download link you got when you first purchase Office. If you lost access to the key and download link your last hope is to contact Microsoft. Provide them you. They will support you for free. Could you post it again?

Much obliged! I want to add it to the post to help others. No problem. Some service branches have multiple program codes as you may have noticed with the Coast Guard one.

Army mail. The agents that you can get in touch with can validate for you the work e-mail address and if not working they will help you out to get the Office products purchased and installed FOR FREE!

They can figure out which program code to use actually. If the program code does not work tell the technician right away. Jason, Correct! They are right; this is a great deal, one we would all like to participate in, eh? Navy users just have to keep checking……. NOT office All, I have to squelch my initial glee; like a big dope I mistakenly purchased Project 16 instead of Office For my Navy home-port site only Project and Visio are available through the HUP, even though there is an announcement banner for Office….

So, while the Navy code works it appears the HUP offer is presently half-baked and missing Office Really appreciate it. Correct, Chelsea; I made my transaction while on my.

I got the information from homeport. I know the Navy code worked for my navy. Homeport was updated with that information yesterday. I wish I could be more help.

I just completed my purchase; please spread the good news. Tom Mack. Is the code change already? I am also looking for the new code for USCG. I tried the current code and I am only getting the option of Project and Visio. Any news on when then new one will be out?

Still no word on the DON code? Unfortunately, there is not a firm date for when the new HUP Program Code will become available, but it should be soon. Once we receive the new Program Code, the HomePort page will be updated.

I have tried all the codes for the services, none work with my navy. If anyone else has any luck, please let me know. As long as you have an email ending in.

Try it and let us know! I am putting in my military email. I tried the new Navy code that was posted in this comment thread. It only gave me the option to buy either Microsoft Project or Visio. Just used the Army code at the top and it worked for me. Thank you for this site and all of your help and time. It goes a long way and helps a lot of people! Can I install the one license on multiple devices, or can I buy multiple licenses for more than one home devices?

I just got the page from my work email and it seems to be working. Still waiting on Navy codes, hopefully something soon, since it would be nice to have for school. Both works in Windows even though the first one is for a Mac in the version. But they require Windows See official response from Navy HUP management above. There should be Navy codes within a week or so. Same here… Navy codes for navy. Definitely would like the new code. Anyone know? I would also appreciate the code for USN.

Check with your benefits administrator. Or call Microsoft using the instructions above and give them your military e-mail. It says it worked, and that I should have an email; there is no email. I have tried all the codes and still have no email.

Anyone else have this problem? Do they have a program for them if not why not? Did anyone else experience this? Did you just go ahead to the page? Could it be my network? I am typing in my navy. Am I doing something wrong?

Although, I probably know the answer to my question. I was wondering why retired or disabled or retired disabled veterans are not offered a similar military discount for Office products. The discount isnt to help the service member, its to help the units. To facilitate the proficiency of the AD members in MS Office suite, they came up with this program get more members using it at home.

This would in turn improve their usage at work, theoretically. So I followed the directions and it said it will send me an email to my military email.

Forward the email from your government email address to your personal one. Download on your personal computer. How come disable veterans does get the opportunity to use this discount from the program. AD Navy. Was not successful without code or with code for navy. Sends me a link but the link brings me back to the eligibility page…. I have updated all the links, please let me know if they are not still not working for you, thanks!

Is there possibly a new link? I tried the link mentioned above but it just takes me to the Microsoft Home Page.

Have you heard of the program codes not working for anyone? I caught myself before purchasing it and went back and applied for the home and student but now the new link also takes me to visio and project manager program. I tried a different code as well and it still gives me a link to purchase visio or project manager. Home Use Program products are not tied to the program code. This site uses Akismet to reduce spam. Learn how your comment data is processed.

Is Microsoft Office free for military? How do I get Microsoft Office military discount? How much is Microsoft Office for Military? How much does Microsoft Home Use program cost? Do you have to pay for Microsoft Office every year? Can I download Microsoft Office for free? This is exactly accurate and the problem I was having for days.

Still says the same thing for me, too. Link is disabled in enterprise email. How do I enable the link for download? This is horrible service Microsoft Reply. Microsoft products come with a 30 day warranty. Just contact MS using the guide above.

How can retirees get this without a. I have tried with the AF codes, but it doesnt recognize my email Reply. Abigail: HUP is usually for folks with a. Spencer: Got some slightly bad news for you and folks who are availing of the Home Use Program. Glad to be of help. How do I get a refund on this?